HCL’s Employees First philosophy helped fuel a surge in the company’s growth over the past five years, including during the depths of economic downturn. It has attracted the attention of academics (Harvard Business School did a case study on the approach), the media (Fortune magazine has characterized HCL management as “the world’s most modern”) and analysts (a Gartner research report highlighted the customer benefits of “Employees First”).
Company HCL Technologies
Website www.hcltech.com
Qulification : B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics) 60% throughout in academics
No current backlogs 2013 Pass Out only
Job Profile : Conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE Should have good customer handling skills Able to handle unforeseen situations High level of acceptance Can drive HCLs value and its methodology Technical Skills / Experience/
Other requirements: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone Personal dedication to providing high quality, superior service at all times.
-Ability to finish what is started is a must Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared Ability to learn new information quickly and the willingness to do so at all times
-Ability to work flexible hours from time to time to cover for other staff Should have understanding of IT Environment and ready to learn new processes and technologies Customer Focus Teamwork Technical Expertise Interpersonal Effectiveness Concern for Order and Quality Knowledge of basic Networking and other technologies
-Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Good to have basic understanding of Client Server Architecture, OS CCNA/MCP/MSCA
Terms & Conditions : Willing to sign Service agreement (As applicable) Willing to relocate, if required Willing to work in 24*7 environment CTC of 1.8 L
Walk-in Address :
Noida Institute Of Engineering And technology 19Knowldge Park II,
Institutational Area II, Greater Noida,Uttar Pradesh.
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