Company: Satyam BPO Limited
Experience : 0-3yrs
Qualification: 10+2, B.Tech, Graduation B.Com, B.Sc, B.A
Job Designation: Techical Support Voice Process, Fresher and Senior Technical Support
Type of Industry: BPO / Call Centre / ITES
Work Location: Hyderabad
Package Offered : Best in Industry
Required Candidate Skills :
Openings for Experienced and Fresher.
Experienced in any voice process can also apply
Special drive for freshers 10+2, B.Com, B.Sc, B.A, B.Tech
Looking for immediate joinee or max 30 days.
Typing skill minimum 30wpm.
Flexible to work in Night Rotation shifts.
Carry One Updated Resume, Two Passort Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory*
In this role it is expected that the Technical Support Associate answers calls from customers requiring assistance.
Each call will last on an average minutes and will comprise diagnosis of the problem and troubleshooting.
Each call is expected to end in complete resolution for the customer.
The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Walk-in Interviews From 15th July to 20th July 2013- 9am
Interview Venue :
Mahindra Satyam BSG Ltd.,
Special Economic Zone
Ground Floor, Tower SEZ,
Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES