Syniverse Recruiting - System Engineer Trainee/Associate System Engineer- Freshers -

                                                                             

Company: Syniverse

 Role/Position: System Engineer Trainee/Associate System Engineer I

Eligibility: B.E/B.Tech graduates

Job location: Bangalore, India

Job Number: 2134

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Post 1 : System Engineer Trainee 

Skill: 

• 0-1 year relevant professional experience in the areas of application support, technical customer support, problem management, relational databases, programming languages, software development.
• Bachelor degree in computer science, electronics or telecommunication
• Preferred Oracle certifications-OCP, OCA, SQL Server Certified Engineer
• Responsible for dealing with International/Domestic Clients
Knowledge Requirements:
• Basic knowledge on UNIX,WINDOWS, Solaris & SQL
• Knowledge of Oracle/SQL Server tools
• Knowledge of ITIL V3 specifically event, incident, problem management.
• Knowledge on ticketing tools i.e. Remedy etc.
• Basic network infrastructure knowledge (LAN & WAN)
• Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc.
• Hands on experience in file operations
• Hands on experience and knowledge on system processes
• Ability to communicate status updates to project team and management
• Ability to work independently as well as Team
• Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.

Post 2: Associate System Engineer I:

• 1-2 years of relevant professional experience in the areas of application support, technical customer support, problem management, relational databases, programming languages, software development.
• Bachelor degree in computer science, electronics or telecommunication
• Certification on operating systems/ databases
• Preferred Oracle certifications-OCP, OCA, SQL Server Certified Engineer
• Working technical experience with designing, building, installing, configuring, and supporting Unix servers and storage servers and management software
• The ability to build strategic relationships within the organization and with all levels.
Knowledge Requirements:
• Basic knowledge on UNIX,WINDOWS, Solaris and SQL
• Knowledge of Oracle/SQL Server tools
• Knowledge of ITIL V3 specifically event, incident, problem management.
• Knowledge on ticketing tools i.e. Remedy etc.
• Basic network infrastructure knowledge (LAN & WAN)
• Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc.
• Hands on experience in file operations
• Hands on experience and knowledge on system processes
• Ability to communicate status updates to project team and management
• Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients
• Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.
• Strong troubleshooting and error analysis skills