Ericsson recruiting - Freshers as Service Engineer

                                                                                       
                                                                                 

Company : Ericsson 

Designation :  Service Engineer

Qualification:   BE, B.Tech

Job location: Gurgaon

 Last Date: 20th Sep 2013

Apply: Click Here 

Job Description:

 Overall System Administration of Ericsson Charging System 4.0 / 5.0
 Performing installation, configuration of CS4 & CS5 Nodes, mainly CCN and EMM.
 Integration of Core Network Nodes with BSS/Mediation.
 End to end troubleshooting for the issues related to BSS Platform, Fault Management, User Management, Software/Hardware Management and BSS nodes (AIR, MINSAT, VS, EMM, EMA, CRS and CS-NMT).
 Perform release upgrades on BSS nodes and roll-out
 Trouble Ticket /Change Request handling as per SLA/WLA
 Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for    the complex faults.
 To handle emergencies and on-call support.
 Solution Management for Customized Business Object – Templates / Reports.
 Co-ordination with Design Unit - BSS
 Coordination with GTEC site for physical Hardware Support.
 Deliver services within site engineering, integration and/or configuration and/or support of products and networks in accordance with clearly defined specification in the customer contract.
 Identify and isolate malfunctioning systems/nodes and if possible apply resolving processes.
 Plan and design networks within a given framework and in accordance to contract specification. Participate in network / node optimization.
Conduct limited customised integration of products/networks, including 3rd party products.
Carry out appropriate site design and layout, after a site has been approved.

Required Technical Skills:

 Should have good knowledge & understanding of GSM / WCDMA
 Good Knowledge & Understanding of SUN Solaris/ Linux / UNIX (Certification preferred)
 Good Knowledge of Storage Technolgy.
 Should have good knowledge & understanding of Support Processes
 Good Knowledge & Skills on System Administration of BSS.
 Preferably hands-on experience of Integration & Commissioning of BSS.
 Candidate having Ericsson nodes (AIR, MINSAT, VS, EMM, EMA, CRS and CS-NMT) experience will be preferred.