Company : IBM
Job location: Bangalore,Hyderabad
Experience: 0 - 3 Years
Qualification: BE/B.Tech , Diploma
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# Total experience: 0-3 Years
# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client - Outlook, Notes etc.
# Skilled in commercially standard software applications and major desktop operating systems.
# Awareness of basic networking concepts and technologies.
# Questioning skills /probing skills, as relevant to the issue and level of the caller
# Bachelor's Degree/ Diploma
# Fluency In Communications Skills (both spoken and written) /soft skills
# Working in shifts is a mandate.
# Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported
# 15 years of education required
# English: Fluent