Home » , » Dell International Services Recruiting Freshers/Exp- BE,B.Tech,B.Sc,MCA,MBA,PGDM - On October 2013

Dell International Services Recruiting Freshers/Exp- BE,B.Tech,B.Sc,MCA,MBA,PGDM - On October 2013

Written By Modi Fans on Saturday, 28 September 2013 | 06:58

                                                                           



Qualification : BE,B.Tech,B.Sc,MCA,MBA,PGDM

Experience : 0 - 3 Years

Job Location : Mohali

Job Role : Client Technical Support Associate

More Details and Apply : Click Here

Job Description:

* Diagnosis & resolving of the hardware problems and troubleshooting.

* Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.

* Verifies warranty entitlement and determines appropriate action.

* Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

* Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Desired profile:

* Should be open to work in rotational / night shifts in a 24 by 7 environment.

* Should have excellent communication skills in English.

* Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.

* Minimum Graduates in any stream. (10+2+3)

* Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .

* Candidates with Customer Service background interested in Tech support can also apply .


Preference:

* Candidates with more than 1 year of experience in technical support in a US process.

* Experience in desktop support or hardcore technical support.

* Candidates from Tri-city.

How To Apply:

Walk in directly from Monday to Friday between 11.00 am to 4.00 pm with an updated copy of resume , a recent colored passport sized photograph and Photo ID proof at the address :

Dell International Services India Pvt Ltd

Plot number 40 A, Quark City, Industrial Area,

Phase VIII B, Mohali-160059.





0 comments:

Post a Comment