Qualification : BE,B.Tech,MCA
Experience : Fresher
Job Location : Hyderabad
Event Date : 10 Oct 2013
Last Date : 06 Oct 2013
Salary Offered : Rs.325000/-
Job Role : Systems Engineer
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* Monitoring systems/servers and functions.
* Support hundreds of production Windows servers in a 24X7 shift model.
* Identify and document common recovery procedures for service impacting incidents.
* Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved in a timely manner or escalated to the appropriate group.
* Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy.
* Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure.
* Managing customer interaction with utmost professionalism, courtesy and responsiveness.
* Opportunity to work on latest Microsoft products/technologies like Windows Server 2012, Windows 8, Hyper V, SharePoint 2013, SQL Server 2012, Microsoft Dynamics AX 2012, Microsoft Dynamics CRM, Windows Phone 8 etc.
* 2013 batch BE/BTech (CS/IT/IS/EC/EE) / MCA
* Good academics (60% throughout)
* Good pH score
* If offered, you should be ready to work in shifts.
* Company works on 6 days a week.