Qualification : Any Graduate,BE,B.Tech
Experience : 0 - 5 Years
Job Location : Hyderabad
Job Role : Call Centre
* Should be Customer Centric
* Excellent English (Verbal) Communication Skills
* Working knowledge of Computers
* Professional Phone etiquettes and ability to work with a Team
* Should be willing to work in night shift
* Should be open to change
* Minimum of 18 years of age
Key Responsibility Areas:
* Receiving calls from customers based out of US
* Solving queries and concerns on the call
* Arranging for any service required by the Customer
* Provide Customer with product and service information
* Up sell Products and Services
* Follow-up on customer inquires and resolve
* Recognize, document and alert the supervisor of trends in customer calls.
* Recommend process improvements.
Walk In Details:
Walk In Date: 24th & 25th September 2013
Walk In Time: 2 PM - 7 PM
Near Hitech City, Madhapur.
Opposite Inorbit Mall.