Company Name : Quick Heal Technologies
Qualification : BE,B.Tech,B.Sc,BCA,MCA
Experience : 0 - 2 Years
Job Location : Nasik (Maharashtra)
Job Role : Trainee Engineer
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* To attend maximum calls of customers via telephonic support
* Guide customers for doing certain procedures for Quick Heal products.
* To answer various technical queries of customers
* To check occurrence of problem & symptoms in ideal conditions
* Basic troubleshooting of technical problems
* Collection of information required to escalate to next Level
Skill Set Required :
* Good knowledge of Operating System & Networking.
* Good communication skills.
* Basic troubleshooting skills and analytical skills, product knowledge.